Privacy Policy – Chad A Hale – Pintail Property Management (pintailpm.com)

Privacy Policy for Pintail Property Management

Effective Date: January 1, 2024

Who we are

Privacy Policy for Chad A Hale – Pintail Property Management. Our website address is: https://www.pintailpm.com. Thank you for using our website, tenant and owner portals, contact form, etc in addition to our text number services. We value your privacy, and this policy outlines how we handle your data.

  1. Information we collect

    Mobile Phone Number: While on our website, through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms we may collect your phone number to send and receive text messages.
    User-Provided Information: Any additional information you provide helps us improve our services and provide better support.

  2. Comments

    When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

    An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

  3. Media

    If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

  4. Cookies

    If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

    If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

    When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

    If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

  5. Embedded content from other websites

    Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

    These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

  6. How we use your information

    We user your data to: • Deliver text messages and updates related to our services. • Improve our services and user experience. • Respond to your inquiries and provide customer support. • Occasionally send promotional offers, alerts, communication about community news, urgent notifications, events and other content.

  7. Message content

    Messages may include promotional offers, alerts, communication about community news, urgent notifications, events, and other content. Standard messaging rates may apply. Message frequency will vary.

  8. Data Security

    We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

  9. Who we share your data with

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with notice or the party is a direct affiliate. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

  10. How long we retain your data

    If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

    For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

  11. What rights you have over your data

    If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

  12. Opt-out

    You can opt out of our messages at any time by replying “STOP” to a message. Reply “HELP” for more information.

  13. Where we send your data

    Visitor comments may be checked through an automated spam detection service.

  14. California Online Privacy Protection Act

    CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. More information at http://consumercal.org/california-online-privacy-protection-act-caloppa/ #sthash.0FdRbT51.dpuf

  15. COPPA (Children Online Privacy Protection Act)

    When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under 13.

  16. CTIA Compliance

    Our services comply with CTIA guidelines. To report concerns or violations, contact us using the provided information.

  17. Changes to Policy

    We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other means. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.

  18. Contacting Us

    For any questions regarding this Privacy Policy or concerns about your data, please contact us using the information below or at info@pintailpm.com https://www.pintailpm.com 1475 Saratoga Ave Suite 120 San Jose, CA 95129